CONTACT INFORMATION
Hello, you can contact us anytime. You are also welcome to come and have a coffee with us anytime.
Izzet Pasha Neighborhood, Yeni Yol Street, Nurol Tower No: 3, Inner Door No: 251, Şişli / Istanbul
+90 533 494 95 51
info@vanschendelshop.com
Our Online Store: Open 24/7!Frequently Asked Questions
At Van Schendel, we prepare your orders quickly. Orders placed during the week are shipped within 24 hours . Orders placed on weekends are shipped on the first business day of the week .
To ensure your orders arrive smoothly and quickly, we work with professional and reliable shipping companies . We use the most suitable shipping company for your region.
Yes. All our products are manufactured in-house under the Van Schendel brand . The model you see in the product photos is exactly what you will receive. Quality and product consistency are our priorities.
Of course. You can check the products you receive and, if you are not satisfied, you can exercise your right to return them within 14 days . Customer satisfaction is very important to us.
We do not currently offer cash on delivery . All payments are processed through PayTR , one of Turkey's reliable payment infrastructures. Your card information is not stored in our system and is processed securely.
It's very easy to contact us.
You can fill out the form on our contact page, write to us via WhatsApp , or reach us by email . Our support team will be happy to assist you.